| CustomerSat, Inc. is the leading provider of enterprise solutions for measuring and managing the experiences of customers, employees and other stakeholders. With advanced technologies and proven market research techniques, CustomerSat solutions have helped companies such as Ariba, BellSouth, Digital Insight, VeriSign and Webex to evaluate and monitor customer satisfaction and loyalty at every interaction point. By delivering customer feedback in real-time, these companies can take timely action to resolve issues and assure high customer retention and profitability. Our solutions are primarily web based, using the power of the Internet to measure customer satisfaction, loyalty, and ultimately, retention. By allowing our clients to collect and analyze feedback, they can take the right actions to increase repeat business and sales growth, reduce the cost of sales, and ensure that product and infrastructure investments are made in the areas with the highest payoffs.
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