| Merced Systems is the customer operations performance management leader providing solutions for contact centers, channel, field service, and back office operations. Proven in the largest, most complex organizations, Merced Systems ' applications have been designed from the ground-up specifically for customer operations. With over 90% of Merced Systems' customers in the Fortune 250, Merced Performance Suite — the company's core product — has been deployed to more end users than any other customer operations performance management application. By delivering the greatest customer business impact, Merced Systems has continued to grow profitably at over 100% annually for the past 4 years.
Founded in 2001, Merced Systems is headquartered in Redwood Shores, CA with regional offices across the United States and Canada |
