Privacy Policy

We’ve recently updated our Privacy Policy to comply with the new requirements under the EU General Data Protection Regulation (GDPR). Our policy has been updated in order to improve transparency and clarity of our data processes.

We collect the following types of information about you:

Information you provide us directly:
We ask for certain information such as your username, real name, address, phone number and e-mail address when you register for a lead411 account, or if you correspond with us. We use this information to operate, maintain, and provide to you the features and functionality of the Service.

Information we may receive from third parties:
We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the lead411 Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service.

How do we collect our B2B data?
Lead411 provides business data that we get from a number of sources; a) Our research team that gets information from public available information, b) Users provide data about themselves or other companies & people, c) We license data from other data providers. (See Lead411 Community and Junkyard Panda users below)

What information is collected with the Lead411 Community and Junkyard Panda?
Lead411 has a Lead411 community subscription and also owns a service called Junkyard Panda. If you subscribe to either service via the Gmail Authorization you will provide Lead411 access to your gmail account. By signing up you allow Lead411 to access certain Business Information stored by the application that your computer uses to manage your email and contacts. We may collect the following information;

Name
Title
Work Email Address (not personal like gmail, yahoo, etc)
Business Phone
Date an Email was sent

What we do not collect:
We do not “read” your emails nor do we store them. The technology only extracts the data points above.

Indemnification:
To the extent you provide Lead411 information about Data Subjects other than yourself and authorize such information to be included in the Lead411 database, you represent and warrant that you have the necessary consent and authority to transfer such information to Lead411 and for Lead411 to use such information for the purposes set forth in this Privacy Policy. You agree to indemnify and hold harmless Lead411, its directors, officers, employees, agents, and other representatives for any liabilities, losses, or expenses (including reasonable attorneys’ fees) incurred as a result of any breach of the foregoing representation and warranty.

Opt_Out:
You can opt out of our database at any time here – https://www3.lead411.com/remove-a-page/

Analytics information:
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Cookies information:
Full details can be found on our Cookie Policy. When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets lead411 help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled. Full details can be found on our Cookie Policy.

Log file information:
Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

Device identifiers:
When you access the Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by lead411. A device identifier may convey information to us about how you browse and use the Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.

Location data:
When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the Service. Some features of the Service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

Commercial and marketing communications:
We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related emails. You may also be able to be “found” on lead411 based on information that you provide (see “Find friends on lead411”) above.

Use of certain service type information we collect about you:
We use or may use cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) to provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems; (f) help you efficiently access your information after you sign in; (g) to provide advertising to your browser or device, and (h) automatically update the lead411 application on your mobile devices.

What happens in the event of a change of control:
We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.

Instances where we are required to share your information:
Lead411 will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of lead411, our Users, or others.

Sharing certain service type information we collect about you:
We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) with our third-party business partners for the purposes described in the section above on “How We Collect and Use Information.” We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

How We Store and Protect Your Information
Storage and Processing:
Your information collected through the Service may be stored and processed in the United States or any other country in which lead411 or its subsidiaries, affiliates, or service providers maintain facilities. lead411 may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which lead411 or its parent, subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Keeping your information safe:
Llead411 cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from lead411, at all times. However, lead411 cannot ensure or warrant the security of any information you transmit to lead411 or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the lead411 Service, such as social networks. lead411 is not responsible for the functionality or security measures of any third party.

Compromise of information:
In the event that any information under our control is compromised as a result of a breach of security, lead411 will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at support@lead411.net.

Opting out of collection of your information for Tracking / Advertising:
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents lead411 or its business partners from tracking your browser’s activities in relation to the Service, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the Service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at support@lead411.net.

How long we keep your private profile information:
Following termination of your User account, lead411 may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes. For the avoidance of doubt, any information that you choose to make public on the service may not be removable.

Information for Users in Europe and Elsewhere Outside the U.S.:
If you use our site or services outside of the United States, you agree that we may collect, process, and store your personal information in the United States and other countries. The laws in the U.S. regarding personal information may be different from the laws of your country. Any such transfers will comply with safeguards as required by relevant law.

People of the EU:
As explained above, we process data in various ways depending upon your use of our sites and services. We process personal data on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide Services; and (3) as necessary for our legitimate interests in providing the Services where those interests do not override your fundamental rights and freedom related to data privacy. Lead411’s business data is within Lead411’s legitimate interests to organize and make available business contact information given the limited impact of this data on an individual’s private life and that this information, unlike personal contact details, is widely disclosed. We have put in place safeguards to protect your privacy and give you a choice to opt-out wherever possible. Opt-Out Page https://www3.lead411.com/remove-a-page/

Changes to this Policy:
Lead411 reserves the right to modify this privacy policy from time to time, so please review it regularly. If we make material changes to this policy, we will notify you here, by email, and/or by means of a notice on our homepage prior to the changes becoming effective.