Description of Service. The “Service” includes (a) the Site, (b) Lead411’s application program interfaces and related materials (the “API” or “APIs”), (c) Lead411’s browser-based add-ons, extensions or plug-ins (collectively, “Lead411 Browser Extensions”), including, but not limited to, contacts, and accounts in connection with the use of your Salesforce account through the Site and (d) all software (“the Software”) (including all software, integrations, and user interfaces made available by Lead411), data (including personally identifiable information – “Personal Data”), reports, text, images, sounds, video, and content made available through any of the foregoing (collectively referred to as the “Data”). Any new features added to or augmenting the Service are also subject to this TOS. All paid plans executed through self-service on the Site and/or separately executed Order Forms (“Order Form”) fall under this TOS unless you have entered into a separately signed Master Subscription Agreement with Lead411 (each a “Subscription”). Any violation of the terms below will result in immediate cancellation.
When you use our Services you agree to ALL of these terms. You agree by using our services or joining our services, you are agreeing to enter into a legally binding contract with Lead411. If you do not agree to this contract do not access or use or any of our services.
This Contract applies to Lead411.com, app.lead411.com, Lead411 Chrome Extension, and other Lead411 services that state that they are offered under this Contract (“Services”). Registered users of our Services are “Users” and unregistered users are “Visitors”. This Contract applies to both.
We reserve the right to refuse to do business with any user attempting to use identity masking services.
You are entering into this Contract with Lead411(referred as “we” and “us”) You are entering into this Contract with Lead411 Corporation.
1.2 Users and Visitors
When you register and join the Lead411 Service, you become a User. If you have chosen not to register for our Services, you may access certain features as a visitor.
We may modify this Contract from time to time. If we make material changes to it, we will provide you notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. Your continued use of our Services after we publish or send a notice about our changes to these terms means that you are consenting to the updated terms.
2.1 Your Account
You’ll keep your password a secret.
You will not share an account with anyone else and will follow our rules and the law.
Users are account holders. You agree to: (1) try to choose a strong and secure password; (2) keep your password secure and confidential; (3) not transfer any part of your account (e.g., connections) and (4) follow the law and our list of Dos and Don’ts. You are responsible for anything that happens through your account unless you close it or report misuse.
As between you and others (including your employer), your account belongs to you. However, if the Services were purchased by another party for you to use (e.g. Recruiter seat bought by your employer), the party paying for such Service has the right to control access to and get reports on your use of such paid Service; however, they do not have rights to your personal account.
You’ll honor your payment obligations and you are okay with us storing your payment information. You understand that there may be fees and taxes that are added to our prices.
We don’t guarantee refunds.
If you buy any of our subscriptions, you agree to pay us the applicable fees and taxes. Failure to pay these fees will result in the termination of your paid Services. Also, you agree that:
• Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates).
• If you purchase a subscription, your payment method automatically will be charged at the start of each subscription period for the fees and taxes applicable to that period. To avoid future charges, cancel before the renewal date. Contact us to your Premium Services.
• We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.
2.3 Notices and Service Messages
You’re okay with us providing notices to you through our websites, apps, and contact information your provided to us. If the contact information you provide is out of date, you may miss out on important notices. You agree that we will provide notices to you in the following ways: (1) a notice within the Service, or (2) a message sent to the contact information you provided us (e.g., email, mobile number, physical address).
Section 3. Payment Terms & Cancellation
3.1 Monthly Perpetual Subscriptions with minimum term requirements
1. Basic: Minimum 3 months
2. Pro/Team: Minimum 3 months
3. Enterprise: Minimum 1 year
4. Reach – Minimum 1 month
3.2 All subscriptions purchased through the Lead411 website are monthly perpetual beyond their minimum required time & must be terminated by the customer. After the first payment is made, activation to the service/site occurs. These subscriptions will be charged up front or monthly depending on the arrangement.
3.3 Yearly Enterprise subscriptions will occur through a direct agreement with Lead411 and the client. These terms can vary and will be determined between Lead411 and the client. If no agreement is in place, Enterprise subscriptions will follow these stated terms during annual term.
3.4 These subscriptions will be renewed monthly or yearly depending on the arrangement.
3.5 Pro and Team accounts are 3-month commitments, Lead411 reserves the right to not issue refunds before this commitment is fulfilled.
3.6 If you meet the minimum requirements above and want to cancel please email us at email@example.com.
3.7 For Lead411 Reach subscriptions, it is not possible to transfer the account to another email address or person.
Section 4. Renewal Policy
4.1 Subscriptions purchased through the Lead411 website will automatically renew thirty days from the date of purchase at the then current price for the number of users the Client has registered. Payment will be billed to the credit card or banking information on file, or Client will be invoiced, as applicable.
5. Dispute Resolution
In the unlikely event we end up in a legal dispute, we agree to resolve it in Colorado courts (using Colorado law).
For all others, including those who live outside of the United States, you agree that the laws of the State of Colorado, U.S.A., excluding its conflict of laws rules, shall exclusively govern any dispute relating to this Contract and/or the Services. We both agree that all of these claims can only be litigated in the federal or state courts in Boulder County, Colorado, USA, and we each agree to personal jurisdiction in those courts.
6. General Terms
Here are some important details about how to read the Contract.
If a court with authority over this Contract finds any part of it not enforceable, you and us agree that the court should modify the terms to make that part enforceable while still achieving its intent. If the court cannot do that, you and us agree to ask the court to remove that unenforceable part and still enforce the rest of this Contract. To the extent allowed by law, the English language version of this Contract is binding and other translations are for convenience only. This Contract (including additional terms that may be provided by us when you engage with a feature of the Services) is the only agreement between us regarding the Services and supersedes all prior agreements for the Services.
If we don’t act to enforce a breach of this Contract, that does not mean that Lead411 has waived its right to enforce this Contract. You may not assign or transfer this Contract (or your membership or use of Services) to anyone without our consent. However, you agree that Lead411 may assign this Contract to its affiliates or a party that buys it without your consent. There are no third party beneficiaries to this Contract.
We reserve the right to change the terms of this Contract and will provide you notice if we do and we agree that changes cannot be retroactive. If you don’t agree to these changes, you must stop using the Services.
You agree that the only way to provide us legal notice is at the addresses provided in Section 10.
7. Lead411 “Dos” and “Don’ts”
You agree that you will:
a. Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements;
b. Provide accurate information to us and keep it updated;
c. Use the Services in a professional manner.
You agree that you will not:
a. Act in an unlawful or unprofessional manner in connection with our Services, including being dishonest, abusive or discriminatory;
b. Create a false identity on Lead411. The occasional creation of clearly fictional profiles by Lead411 or with its express permission in connection with a promotional campaign does not waive this obligation;
c. Misrepresent your identity (e.g. by using a pseudonym), your current or previous positions, qualifications or affiliations with a person or entity;
d. Create a User profile for anyone other than yourself (a real person);
e. Use or attempt to use another’s account;
f. Send or post any unsolicited or unauthorized advertising, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any form of solicitation unauthorized by Lead411;
g. Develop, support or use software, devices, scripts, robots, or any other means or processes (including crawlers, browser plugins and add-ons, or any other technology or manual work) to scrape the Services or otherwise copy data from the Services;
h. Bypass or circumvent any access controls or Service use limits (such as caps on keyword searches);
i. Visitors of the Services can not copy, use, disclose, save or distribute any information and data obtained from the Services or through third parties(such as search engines) without the consent of Lead411. Paying subscribers can copy and use information and data obtained from the Services in order to sell and market their company’s products and services. Visitors and Subscribers are not allowed to disclose or distribute any information and data obtained from the services.
j. Use, disclose or distribute any data obtained in violation of this policy;
k. Disclose information that you do not have the consent to disclose (such as confidential information of others (including your employer));
l. Violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets, or other proprietary rights. For example, do not copy or distribute (except through the available sharing functionality) the posts or other content of others without their permission, which they may give by posting under a Creative Commons license;
m. Violate the intellectual property or other rights of Lead411, including, without limitation, (i) copying or distributing our learning videos or other materials or (ii) copying or distributing our technology, unless it is released under open source licenses; (iii) using the word “Lead411” or our logos in any business name, email, or URL.
n. Imply or state that you are affiliated with or endorsed by Lead411 without our express consent (e.g., representing yourself as an accredited Lead411 trainer);
o. Rent, lease, loan, trade, sell/re-sell access to the Services or related data;
p. Sell, sponsor, or otherwise monetize any Service without Lead411’s consent;
q. Deep-link to our Services for any purpose other than to promote your profile or a Group on our Services, without Lead411’s consent;
r. Remove any copyright, trademark or other proprietary rights notices contained in or on our Service;
s. Use bots or other automated methods to access the Services, add or download contacts, send or redirect messages;
t. Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services;
u. Overlaying or otherwise modifying the Services or their appearance;
v. Access the Services except through the interfaces expressly provided by Lead411, such as its mobile applications, Lead411.com, app.lead411.com, app2.lead411.com, etc.
8. Complaints Regarding Content
We respect the intellectual property rights of others. We require that information posted by Users be accurate and not in violation of the intellectual property rights or other rights of third parties.